How to claim

We are here to offer you guidance should you need to claim on your insurance.

Health Insurance

With all health insurance claims we suggest that ‘prior approval’ is requested. Once you have prior approval you can concentrate on your procedure and focus on your recovery.

To ensure you have a quick and efficient claims experience the following information is usually required to support your health claim.

·       Completed claim form (including the section completed by your GP).

·       Estimate of costs from your specialist.

·       Copy of the referral letter from your GP to the specialist.

·       Any other relevant reports or notes.

Risk Insurance

With all risk insurance claims we understand that support and advice may be necessary and we are here for you if you need a hand.

Relevant Claim Resources and Links


'My Nib' claims portal.

Nib claim and pre-approval form

Partners Life



Southern Cross





Do you have questions or do you need a Quote Talk to an Adviser